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Merchant’s PACT has hired 15-year payments industry leader Genevieve Dozier as chief business development officer to drive strategic growth and partnerships within the financial institution channel. Dozier, who lives in Grandy, grew up in Moyock, graduated from Currituck High and graduated from Meredith College.

In her new role, Dozier will oversee the consulting services, programs and integrated partnerships that are offered to financial institutions. She will work closely with Jack Henry’s financial institution clients to provide customized merchant services programs and managed services. Additionally, she will help to identify investment and revenue opportunities that will further the growth of the company.

Dozier began her payments career in 2006 at BB&T. While at BB&T, Dozier held numerous positions that allowed her to learn all aspects of the bank and merchant services. At the peak of her tenure with BB&T, Dozier supported 2,100 branches and 90 sales representatives across the country. She managed a portfolio of over 50,000 merchants processing over $18 billion in annual volume.

Following BB&T, Dozier worked as the channel marketing manager for North America at Ingenico Group and as senior director for financial institution business development at CardConnect. At CardConnect, she was head of a partner program that helped over 100 banks and credit unions nationwide with the growth of their merchant portfolios.

Dozier’s most recent role was client business executive for ISO and Payment Facilitator Partners within Global Business Solutions at Fiserv. In this role, she was responsible for new sales, partner management, contract negotiation and business strategy for over 40 clients.

Dozier has taken an active role in volunteerism for Wnet (Women’s Network in Electronic Transactions). Upon becoming a Corporate Champion, she raised awareness and created opportunities for engagement by increasing the number of Wnet members at her prior employer from 10 to 1,000 within three years. Dozier continues to be involved as a Member Ambassador and Webinar presenter on Payments Industry Knowledge and Trends. She also is serving her second term on the Board of Advisors for Wnet.

In addition to her volunteer work with Wnet, Dozier has received recognition for her innovation from various payments industry associations and programs. In 2019, she was named an ETA (Electronic Transactions Association) Top Forty under 40 honoree, member of the Money 20/20 Rise Up Program empowering women in leadership, and recipient of the Wnet Making Waves award. Dozier was also a speaker at the 2020 Money 20/20 MoneyFest on Maintaining the Ultimate Work Life Balance in the Wake of a Global Pandemic.

Dozier also volunteers as a speaker and mentor to the Currituck County School system (middle, high and JP Knapp early college) and NC Association of Teacher Assistants “providing education on the financial services industry, women in the workplace and encouraging ambition, courage and confidence by sharing my story. It feels just as good to give back to my community as it does to sign a deal with a big client or bank,” stated Dozier.

“We are excited for Genevieve to join the team reporting to me to deliver thought leadership, business strategy, exceptional partner management and growth results with her extensive experience especially with financial institutions. She will also lead the efforts to enhance our participation and sponsorship with Wnet to support empowering and investing in women leadership in the payments industry,” said Tom Wimsett, chairman and managing partner, Merchant’s PACT.

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