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Trillium Health Resources functions as a care manager for individuals with serious behavioral health, intellectual/developmental disabilities and traumatic brain injury living in its service area, which includes Dare County.

In early August, David Peterson, Trillium’s regional vice president for the north central region of Trillium, delivered an annual report to the Dare County Board of Commissioners.

Most notably, Trillium went live with its Tailored Plan July 1, 2024. Dare commissioner Rob Ross called the unveiling a “monumental task transition.” Ross sits on the Trillium Board of Directors along with commissioner Wally Overman as representatives from Dare County.

Tailored plans provide whole person care for individuals with severe behavioral health, substance use disorder and intellectual and developmentally disability. Plans provide behavior health services, physical health care and pharmacy benefits.

For the plans to work, all pharmacies and medical care providers in the region had to be added to the Trillium registry.

Since July 2021, most people with mild to moderate behavioral health needs are now managed under standard plans provided by five corporations: Amerihealth Caritas NC Inc., Blue Cross Blue Shield of NC, United Healthcare of NC Inc. and WellCare of NC Inc. Carolina Complete Heath covers Regions 3, 4 and 5, three of the six regions in the state.

Trillium has a service area with 3.1 million people. The agency has 51,000 tailored plan members, 163,000 Medicaid Direct members and 287,000 uninsured members.

In Dare County, Trillium serves 469 individuals with mental health needs, 222 people with substance use disorder and 121 individuals with intellectual and developmental disabilities.

For the entire service area which includes all eastern North Carolina counties all the way to Greensboro, Trillium served 43,571 unique individuals with severe behavioral needs, including 32,929 for mental health, 12,526 for substance abuse disorder and 7,456 for intellectual and developmental disability.

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